Faq's (Frequently Asked Questions)

Dr. Han is extensively trained. Because dentistry is constantly changing, she does many things to stay on top of all the current findings. She has attended continuing education courses in all areas of dentistry. She also belongs to a variety of organizations that offer seminars and conferences on developments in dentistry. Dr. Han also reads dental journals extensively. She is committed to staying informed of any breakthroughs in dental technology or treatment that could benefit her patients. She will be happy to tell you more about her studies when you visit our office.

Many of our patients invite their family and friends to join our practice. The referrals we receive are the best compliment you can give us. We will strive to make your visit enjoyable so that you, too, will feel inclined to recommend our practice to your family and friends.

Your initial visit will consist of a complete oral evaluation by Dr. Han along with a complete series of x-rays that are necessary for diagnostic purposes. At this time Dr. Han will open a dialogue for you to express what your needs and wants are for your smile, and allow us to plan how we can help you achieve those goals.

Typically, dental recall appointments (checkups) should be scheduled every 6 months. During this visit, a cleaning will be performed along with a dental exam and x-rays. This cleaning, exam, and x-ray appointment will ensure that problems are prevented before they become larger issues. Occasionally, a patient may be scheduled on a more frequent recall schedule, such as every three or four months. This ensures that oral health is maintained and that a patient reaches a consistent level of good oral health. Our office will be happy to schedule an appointment for your cleaning and we will send you appointment reminder cards via mail to help you stay on your regular recall interval.

Yes, you should be very concerned about bleeding gums, especially if you haven’t had an exam in a while. Bleeding gums may be a symptom of several problems, such as leaky fillings or gum disease. While it may seem harmless, bleeding gums can cause a variety of serious health problems. If your gums are bleeding, call us as soon as possible to schedule an appointment so we can analyze the cause.

Dr. Han prides herself and her practice on providing personalized care. We set ourselves apart by allotting time specifically for you, not rushing into the next situation. We take time to answer any questions you may have, and Dr. Han will sit down person to person to discuss any concerns involving your dental treatment. Your time in the chair is the most important matter happening at that time, and Dr. Han will focus on you personally. You are a part of the practice, not just a patient with a name.

Dr. Han will answer dental health related questions personally via email located at the “Ask Dr. Han” tab on our website. Please refer all questions to drlentau@pcde.com

If you have an emergency, please call our office at (215) 352-5447 and follow the instructions to contact Dr. Han.

There are several solutions available to help whiten your smile, from at-home whitening products to in-office supervised treatments. Dr. Han can help evaluate the potential for whitening your teeth, based on their current color and the causes of any discoloration. Once you have decided on the most appropriate method, you will probably spend anywhere from two to four weeks undergoing a series of simple whitening treatments.

We believe that our attention to serving your needs makes us truly unique.

• Consistently staying on schedule for your appointments.
• Striving to be prepared by updating information each time you visit the office.
• Confirming your appointments, because we understand how busy you are.
• Informing you of your treatment plan, financial options, and appointment options.

Implementing the above allows our office to have open communication to provide you with the ultimate service. We want you to feel like you’re visiting friends. This allows us to serve you better and give your dental needs our full attention.

We follow many health and safety guidelines. First, our office complies with and exceeds OSHA standards for safety. Every member of our team also maintains current CPR certifications. With every patient, we follow universal precautions. These safety procedures are established by the Centers for Disease Control and Prevention (CDC) and the American Dental Association (ADA). Under these precautions, our dental team is required to use the appropriate protective wear, such as gloves, masks, and eyewear. After your visit, we disinfect the operatory and sterilize all the equipment. We have a sterilization center where we can maximize efficient sterilization and minimize the chance of contamination through human error. If you have any questions, we would be happy to demonstrate our sterilization procedures. You can also view the CDC Infection Control guidelines online at http://www.cdc.gov.

Many patients are nervous about receiving dental treatment. We offer nitrous oxide to help make your visit more comfortable. Often referred to as laughing gas, nitrous can help anyone who is excessively nervous about their visit.

In a Smile Analysis, we look at all the factors that compose a smile; these are the shape of a smile, the size, the smile line, and the position of your teeth, lips, and gums when you smile. We listen to what you want to accomplish and any concerns you may have. When you come to Dr. Han to update and improve your smile, she will begin by photographing your current smile. Together, you will review your smile and discuss what you would like to change or improve. Next, Dr. Han will take impressions of your teeth and make models to begin the next phase in the process…Smile Design.

One of the best ways to begin this process is to show you some Before and After photos of individuals who’ve come to us for cosmetic work and who may share similar features to you such as shape of face, skin color, etc. These photos allow you to see real work done on real people.

There are a variety of ways to improve the appearance of your teeth without braces. We offer many cosmetic services to straighten your teeth, such as porcelain veneers or bonding. Since each mouth is unique, we need to evaluate your teeth to recommend a specific method. After listening to your goals and concerns, Dr. Han can suggest ways to help you straighten your smile.

We know deciphering your dental benefits can be confusing. That’s why we will file your claim for you, and you pay for your co-pay at the time of your appointment. You can pay for our services with cash or check. We also accept Master Card, Visa, American Express, and Discover. Any amount not covered by your insurance is your responsibility.

We feel, however, that your insurance should never dictate the quality or timing of your treatment. If you have extensive or long term dental care, our office offers financial assistance through Care Credit (www.carecredit.com). We are happy to help you with insurance concerns, so if you have any questions, please contact us at (215) 352-5447.

Our goal is to provide you with confidence that we are going to listen and communicate with you about your individual wants and needs. We have incorporated several tools to make understanding your choices easier, allow you to visualize your outcome, and help you find a way to make your dreams come true. At your consultation, we will:

• Take diagnostic photos for you to evaluate
• Show you PowerPoint presentations of smiles transformed by Dr. Han
• Educate you with a DVD on specific procedures and make sure you have been
  properly informed
• View a portfolio of photos that represents our patients’ level of satisfaction
• Use digital imaging to show you your unique smile potential
• Fabricate lab mock-ups to use as a guide throughout your treatment.

Transforming your smile can literally be a life-changing event!